Doing Service Design amid Cultural Plurality

Josina Vink, Associate Professor of Service Design, The Oslo School of Architecture and Design (AHO)

Experio Lab is inviting to the Experio Seminars. Once a month we’ll invite interesting researchers to talk about service design, service logic and user-driven services in public sector.

How can service designers deal with their blind spots when designing public sector services for diverse communities? This seminar will share some reflections and learnings on doing service design within a plurality of cultures. Speakers will tell stories about their experiences designing amid diversity as well as share theoretical and practical frameworks to support critical reflection when doing this important work.

The seminar will be co-presented by Shivani Prakash, Design Researcher, The Oslo School of Architecture and Design (AHO) and Zhipeng Duan, PhD Candidate, The Oslo School of Architecture and Design (AHO).

Recording from April 16th

Josina Vink, Associate Professor of Service Design, The Oslo School of Architecture and Design (AHO)