Experio Lab is inviting to the Experio Seminars. Once a month we’ll invite interesting researchers to talk about service design, service logic and user-driven services in public sector.

There is not one singular way of doing design. The varieties of tools, methods, materials, and situations that design now engages with spans from practices that are well-established since more than a century, to emerging and experimental endeavours that contribute with new approaches and methods. Among the many methods, the Desktop Walkthrough has become firmly established in service design practices, as well as in areas of participatory or co-design settings in commercial, civic, and social contexts.

With this presentation we intend to explore how the Desktop Walkthrough can also be considered as an experiential way of mapping, allowing for exploring and further developing research on the narrative dimension of the design process and its representation through examining the relationship between service design and spatial design.

Recording from May 26th 2023