Tensions in Design Capacity Building in the Public Sector

Suzan Boztepe, Associate Professor of Design, Linköping University

Experio Lab is inviting to the Experio Seminars. Once a month we’ll invite interesting researchers to talk about service design, service logic and user-driven services in public sector.

The September Seminar will be led by Suzan Boztepe, Associate Professor of Design, Linköping University.

Faced with challenges that seem intractable through their existing ways of working, governments struggling to transform increasingly turn to design to address them. The road to embedding design into the public sector, however, can be bumpy. Based on a study of three municipal design labs in Sweden, I will present tensions faced by designers in their efforts to build design capacity and discuss designers’ ways of managing them. I argue that design making its way to organizational systems and their ways of working requires skillfully navigating these tensions.

The seminar will be held in english.

September 20th 13:30 – 14:45 on Teams

The seminar is free of charge and open for everyone.

Register here

    Subscribe to Experio Lab Newsletter