Experio Lab is inviting to the Experio Seminars. Once a month we’ll invite interesting researchers to talk about service design, service logic and user-driven services in public sector.

In complex healthcare environments, the most critical needs often remain fundamentally human. This presentation explores how Mayo Clinic transformed a request for ”just an app” into a comprehensive relationship infrastructure for CAR-T cell therapy patients. Through low-fidelity prototyping and human-centered design, we discovered that physical artifacts could facilitate provider-to-provider communication and reduce patient burden in ways digital solutions couldn’t, creating healthcare experiences that feel intentionally designed and deeply supportive.

The seminar will be held in english.

November 7th 13:30 – 14:45 CET on Zoom

The seminar is free of charge and open for everyone.

Register here