The regional hub for service design in Sörmland aims to strengthen, further develop and inspire local stakeholders to increase the use of service design in order to strengthen users’ (patients/staff, etc.) participation, and to gather the experiences and skills that have evolved in the region. The initiative stems from the insight that it takes more than knowledge of methods and tools to achieve continuous development work based on real user needs.
The hub includes stakeholders from the region and the municipalities in the county, independent of administration. It offers support, colleagues and feedback to the different initiatives and projects that are taking place. This way, we build the ability to set the ball rolling and continue with collaborative user-oriented development.